play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3720022529
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the OTP, first check your internet connection and ensure you have a strong signal. If you still don't receive the OTP, you can try clicking on send OTP again. If you're still unable to receive the OTP, you can contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawal is only possible with the funds earned from gaming, not the bonus amounts collected. This means you can't withdraw your bonus earnings, only the money you've won from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring users to wait up to 24 hours for confirmation. This delay can add to the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't work, contact their care centre for assistance.
Our top priorities are security and convenience, which is why we provide a range of safe deposit and withdrawal methods. These include credit and debit cards, electronic wallets, and bank transfers. We understand the importance of ensuring that our users' transactions are secure and reliable, and we take every precaution to protect our customers' personal and financial information. Our platform is designed with ease of use in mind, ensuring a seamless navigation experience whether you're playing on your desktop or mobile device. We've carefully crafted our interface to be intuitive and user-friendly, making it easy for you to find what you need and access your favorite games and features. We're committed to providing a hassle-free experience for all our users, and we're constantly working to improve and enhance our platform to meet your needs. Whether you're a seasoned gamer or just starting out, we're dedicated to making your experience with us enjoyable and stress-free.
Our platform boasts state-of-the-art security measures, ensuring that every transaction is both fast and secure. With a diverse range of deposit and withdrawal methods available, including credit cards, electronic wallets, and cryptocurrency options, you can effortlessly manage your finances. Our top priority is customer satisfaction, which is why our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you're looking to make a deposit, request a withdrawal, or simply need guidance on how to use our platform, our team is here to help, providing personalized support to ensure your experience is seamless and stress-free.